
Applicable to Customers, Candidates, and Employees of Finstock, Inc
1. General Notice
Finstock, Inc is a financial technology company that provides tools, solutions, and AI-powered analytics to support trading and investment decisions. We are not a brokerage firm (Broker). Therefore:
We do not receive, hold, or request control over clients’ trading funds.
All funds used for trading must remain in brokerage / exchange / financial accounts that the client opens, owns, and manages in their own name.
Any individual or entity using the name “Finstock, Inc” to request money transfers, account access, or sensitive security information from you may be engaging in fraud or impersonation.
2. Products & Services
Nature of Products
Finstock, Inc provides financial tools, indicators, bots, scripts, analytics, and AI-powered decision-support solutions integrated directly into trading platforms such as MT5, TradingView, etc.
We are not a Broker and therefore will not request that clients:
Deposit funds with us,
Provide MT5 / TradingView / other trading account credentials, or
Share private keys of any digital wallets.
→ If anyone requests such information while claiming to be Finstock, Inc, this is 100% an impersonation and a scam.
Provision & Integration of Products
We provide step-by-step guidance for clients to integrate our products into their own trading platforms. Clients perform the actions themselves; our team only supports remotely via instructions.
Finstock, Inc will never request that clients:
Install TeamViewer, AnyDesk, or similar remote-control software, or
Grant remote access so that we can “set up” or “trade on your behalf.”
Official Product Distribution Channels
We only provide code/scripts/indicators/bots and integration instructions through:
Official purchase or subscription flows on Finstock, Inc’s websites or platforms;
Emails sent from the @finstock.co domain;
Official distribution channels published by the company.
We do not send executable installation files such as .exe, .apk, .ipa from unofficial or unverified sources, and we do not ask clients to download unknown software.
Sensitive Trading Account Information
Finstock, Inc will never ask clients to provide:
Passwords for any trading, banking, or wallet accounts;
One-time passwords (OTPs), two-factor authentication (2FA) codes, SMS/email verification codes;
Seed phrases, private keys, recovery questions/phrases/codes;
Screenshots or images showing any of the above security information.
→ Any request of this nature is a clear sign of fraud or impersonation.
No Profit Guarantees
Finstock, Inc’s tools and services are designed to assist clients in making decisions; they do not guarantee profits.
We do not offer “guaranteed profit packages,” “risk-free programs,” “never-lose strategies,” or any similar promises.
Any promotional content using the Finstock, Inc name that claims fixed returns, zero risk, or guaranteed profits should be treated as suspicious.
3. Recruitment
3.1. General Principles
On-site / Hybrid Positions
For on-site and hybrid positions, candidates will interview directly with the company’s management and leadership if they pass the CV screening round, at:
Unit 1601-06, Car Po Commercial Building, 18-21 Lyndhurst Terrace, Central, Hong Kong
This is the company’s main office address.
Candidates invited to the final-round interview at the office will receive 100% reimbursement of transportation costs (within Hong Kong). We do not require candidates to pay upfront to later be reimbursed.
Remote Positions
For remote positions, interviews are conducted via Google Meet or Microsoft Teams, with invitations and details sent from the @finstock.co domain.
Skills assessments are conducted on clearly specified platforms, such as TestGorilla or other officially stated assessment tools.
Some remote/contractor roles may be paid through third-party partners (e.g., Deel), but this will always be clearly stated in the official job description.
No Fees Charged to Candidates
We do not charge any fees to candidates at any stage of the recruitment process, including but not limited to:
“Reservation fees,” training fees, testing fees, account activation fees, mandatory course fees before joining, equipment deposits, or any other form of payment.
3.2. Recruitment Channels & Red Flags
Official Recruitment Sources
Official Finstock, Inc job postings appear only on:
The company’s official website;
Reputable recruitment platforms that clearly reference Finstock, Inc and use @finstock.co contacts;
Official social media channels explicitly published by the company.
Job posts that use personal email addresses (gmail, outlook, yahoo, etc.) or only communicate through private social media accounts without any link to official Finstock, Inc channels should be treated as suspicious.
Requests Finstock, Inc Will Never Make of Candidates
We will not ask candidates to:
Transfer money to “purchase mandatory training,” “buy system accounts,” “reserve offers,” or similar;
Provide passwords, OTPs, or full bank statements to “prove financial capacity”;
Install unverified software or allow remote desktop access for the purpose of “skills testing.”
4. Payments & Invoices
Payment Channels & Partners
We only accept or process payments for products and services via Stripe, our authorized payment partner.
Invoices, billing emails, and payment confirmations are only sent from the following domains:
@finstock.co (company);
@stripe.com (payment partner).
Practices Finstock, Inc Does Not Engage In
We do not ask clients, partners, or candidates to transfer money to:
Personal bank accounts;
Personal e-wallets;
Personal crypto wallet addresses of any individual claiming to represent Finstock, Inc.
We do not change our payment account details solely through a single unverified email with no accompanying official announcement.
We do not send payment links from unrelated, misspelled, or suspicious domains that are not associated with finstock.co or stripe.com.
What to Do if You Suspect a Fake Invoice or Payment Email
Do not click on any links in the suspicious email.
Do not download unfamiliar attachments.
Forward the entire suspected email to the official Finstock, Inc support or payments contact for verification.
5. Communication Channels & Identity Verification
Official Communication Channels
Finstock, Inc uses communication channels published on its official website and email addresses under the @finstock.co domain.
Emails from free email services (gmail, outlook, yahoo, etc.) that claim to be from Finstock, Inc are not considered official channels.
Verifying Staff Identity
Clients and candidates have the right to request that any individual claiming to be an employee or representative of Finstock, Inc:
Send an email from an @finstock.co address, or
Be verified via a contact form or method listed on the official website.
In case of doubt, clients/candidates should independently email the official support contact to confirm the person’s identity.
Limitations on Use of Personal Channels
Finstock, Inc staff must not use personal accounts (e.g., personal Facebook, Zalo, Telegram, WhatsApp, etc.) to request sensitive information such as financial data, account credentials, or identity documents from clients or candidates.
6. Data & Account Security
Security Principles
Finstock, Inc collects only the minimum data necessary to:
Deliver and support services;
Fulfill legal and regulatory obligations (where applicable);
Improve products and enhance system security.
Data We Will Never Request Through Insecure Channels
We will not request via ordinary chat/email:
OTP codes, passwords for any systems;
Full images of payment cards showing complete numbers, expiry date, and CVC;
Seed phrases, private keys, or recovery codes.
Rights of Clients & Candidates
Clients and candidates have the right to request clear information on:
What data is collected,
How it is used, and
How to request correction or deletion in accordance with the company’s policies.
7. Community & Social Media
Official Groups / Rooms
If Finstock, Inc operates official community groups (e.g., Telegram, Discord, Facebook groups), the list of official groups will be published on the website or official channels.
Any group or room not included in the official list but using the Finstock, Inc name or logo to solicit deposits, investments, bot purchases, course purchases, etc. should be treated as potentially fraudulent.
Signs of Impersonation Within Communities
Accounts claiming to be “admins” or “Finstock, Inc staff” that:
Ask members to transfer money to personal accounts or wallets;
Promise abnormally high returns;
Request security credentials or sensitive account data.
→ Members should immediately report such accounts to the official group administrators and/or contact Finstock, Inc directly via official channels.
8. Fraud Red Flags & Response Guidelines
8.1. Common “Red Flags”
Promises of high returns with little or no risk; “guaranteed profit,” “always win,” “no account blow-ups.”
High-pressure tactics: “only today,” “limited slots,” “last chance.”
Requests to transfer funds to personal accounts or personal wallets.
Requests for OTPs, passwords, private keys, seed phrases, or remote access to your computer/phone.
Provision of unfamiliar executable files or scripts from unverified sources.
Emails or documents with numerous spelling errors and formatting inconsistent with Finstock, Inc’s brand and official materials.
8.2. What to Do if You Suspect Fraud or Impersonation
Stop all transactions immediately and do not provide any additional information.
Preserve evidence: emails, messages, receipts, transaction IDs, account/wallet addresses receiving funds, etc.
Proactively contact Finstock, Inc through official channels for verification.
If you have already transferred funds or exposed sensitive information:
Immediately contact your bank, broker, or exchange for assistance;
Consider reporting the incident to the relevant authorities in your jurisdiction.
9. Internal Rules for Finstock, Inc Employees
Prohibition on Misusing the Finstock Brand for Personal Gain
Employees are strictly prohibited from using the Finstock, Inc name or brand to:
Solicit personal investments;
Sell bots/indicators/courses that are not part of the company’s official product suite;
Receive funds from clients or candidates into personal accounts or wallets.
Mandatory Use of Official Communication Channels
All communication related to contracts, payments, product integration, and sensitive data must be conducted through @finstock.co email addresses or approved internal systems.
Employees must not use personal email accounts or personal messaging accounts to send payment links, sensitive files, or critical documents.
Mandatory Incident Reporting
When employees detect or receive reports of suspected fraud or impersonation involving Finstock, Inc, they must:
Record all relevant information (emails, domains, links, recipient accounts, conversation content, etc.).
Promptly escalate the case to the Security / Legal / Compliance function for handling in accordance with internal procedures.
